Auto claim problems we look at
- The carrier's repair estimate is well below the repair facility's
- Disagreement over how the vehicle should be repaired
- Repair versus total-loss disputes
- Total loss and the valuation behind the offer
- Comparable-vehicle selection problems
- Condition adjustments applied to the valuation
- Mileage adjustments
- Specialty, luxury, and low-production vehicles
- Manufacturer repair requirements where they apply and are supportable
- Photo, measurement, and scan documentation gaps
- Appraisal, where the policy provides for it
What we ask you to send
The carrier's estimate, any repair facility estimate or supplement, photographs, the valuation report if the vehicle was declared a total loss, and any written correspondence. With those documents we can usually identify where the two positions separate.
What this is not
We do not tell you your claim was underpaid before reading it, and we do not promise a change to any offer. What we can do is analyze the documents, explain what the carrier's numbers appear to be based on, and identify what additional documentation may matter.
Send the estimate and the photos.
We'll compare the written positions, point out what looks unsupported or omitted, and explain what may be worth documenting further.
Related claim help
Important Information
White Rock Public Adjusting, LLC is not an insurance company, law firm, contractor, or carrier-affiliated entity, and does not provide legal advice. Services vary by claim type, jurisdiction, licensing requirements, and individual circumstances. No claim outcome is guaranteed. Licensed public adjusting is available in Texas and Florida, subject to the applicable claim, license, law, contract, and circumstances. Public adjusting services are provided only where White Rock and the applicable professional are properly licensed and legally authorized. Submitting information does not create a public-adjusting representation agreement.